Privacy Policy | no1jili Official Casino Platform Philippines

Last Updated: 2026-08-21

Privacy at a Glance

  • What we collect: Identity, payment, and technical data.
  • Why we collect: To manage accounts, process payments, and prevent fraud.
  • Who sees it: Internal staff and essential service partners.
  • Retention: Kept for the account life and as required by PH law.
  • Your Control: Request access or deletion via our support team.

1. Introduction and Scope

Welcome to no1jili. We are committed to protecting the privacy and security of our users in the Philippines. This Privacy Policy explains how we handle your personal information when you use our platform.

This policy applies exclusively to the services provided by no1jili. It does not apply to any third-party websites, external payment gateways, or other platforms you may visit after leaving our site. We encourage you to read the privacy policies of any third-party services you interact with.

2. Personal Information We Collect

We collect information necessary to provide a secure and compliant gaming experience:

Account and Identity Data

Basic profile information required for registration to ensure users are unique and eligible to use our services.

Verification Documents

Documents provided during the KYC (Know Your Customer) process to verify age and identity, preventing underage gambling and identity theft.

Payment Data

Transaction details required to facilitate deposits and withdrawals. We process payments through secure partner providers.

Gaming and Transaction Activity

Records of games played, bets placed, and financial movements to ensure fair play and track account history.

Technical Data

IP addresses, browser type, device identifiers, and operating system information to optimize platform performance and detect suspicious access patterns.

Support Communications

Records of your interactions with our customer service team to resolve queries and improve our service.

3. How We Collect Data

We gather information through the following methods:

  • Directly from you: Information you provide when registering, filling out verification forms, or contacting support.
  • Automatically: Technical data collected via cookies and system logs as you navigate the platform.
  • Partner Service Providers: Data from our partner payment processors and identity verification services to confirm transaction validity and user authenticity.

4. Why We Use Data

Your data is used for the following legitimate purposes:

  • Account Management: Creating and maintaining your user profile.
  • Financial Operations: Processing deposits and withdrawals accurately.
  • Compliance: Verifying identity and age to meet legal requirements for gambling operators.
  • Security: Detecting and preventing fraud, money laundering, and multi-accounting.
  • Personalization: Improving user experience by tailoring displayed content.
  • Legal Obligations: Fulfilling requirements set by applicable laws in the Philippines.
  • Marketing: Sending promotions only to users who have explicitly provided their consent.

5. When We Share Data

We do not sell your personal data to third parties. We only share information with:

  • Essential Service Providers: Payment processors, identity verification services, and technical infrastructure providers who support our platform operations.
  • Legal Authorities: When required by law or to comply with a valid legal request from relevant authorities in the Philippines.

6. How We Protect Data

We implement robust technical and organizational measures to secure your information:

  • Encryption: Data is encrypted during transit using secure protocols.
  • Access Control: Internal access to personal data is strictly restricted to authorized personnel based on a need-to-know basis.
  • Payment Isolation: Financial data is handled by specialized payment providers to minimize our direct exposure to sensitive card or wallet details.
  • Monitoring: We continuously monitor our systems for vulnerabilities and unauthorized access attempts.

7. Cookies and Tracking

We use cookies to enhance your browsing experience and ensure platform security. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your data:

  • Access and Correction: Request a copy of your data or correct inaccurate information.
  • Deletion: Request the erasure of your personal data.
  • Portability: Request the transfer of your data to another service.
  • Objection and Withdrawal: Object to certain processing activities or withdraw consent for marketing.

To exercise these rights, please contact our support team via the channels available on this site. Please note that even after account closure, certain data must be retained to comply with gambling regulations and anti-money laundering (AML) laws.

9. How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is closed, we will retain specific data only for the timeframe required by applicable law in the Philippines to meet legal, auditing, and regulatory obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to close the account and remove the associated data. Parents or guardians who suspect a minor is using our platform should report this immediately to our support team.

11. Cross-Border Transfers

Some of our technical and service providers may operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data and that the transfer complies with applicable privacy standards.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this page. We encourage users to regularly check the "Last Updated" date at the top of this page to stay informed about how we handle their data.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out to us through our official Support Page. Our team will assist you through the available communication channels.